Quote:
Originally Posted by Rexz
When they were using google for their mail I had to change my password via my.virginmedia.com before the password was reset on the google platform. Maybe you could try this?
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Done all that.
Surprise surprise I got through to a very helful person at Virgin. An hour later they agreed that it is a Virgin problem from the distant past.... they will take another 5 days to fix. I still use my ntl address whilst the system only recognises Virgin Media addresses which I did not know I had. Oh well at least I can use their web mail service untill they sort my imap/smtp access.