Quote:
Originally Posted by HRDTRiumph
Well my Thunderbird application has been excellent but this morning I discovered that Virgin had migrated to a new email platform. So frustrating that it will no longer recognise my password etc for imap. If I was running a business they could not have picked a worse time to change...... phone calls to get it sorted on a Monday morning....... no hope!! grrhhhh! All they tell you is to reboot the modem.
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When they were using google for their mail I had to change my password via my.virginmedia.com before the password was reset on the google platform. Maybe you could try this?