Quote:
Originally Posted by Ignitionnet
I'm not sure you need that HDU 400.
Your upstream power is too low, your downstream a bit high.
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When VM came to install it (property had brown box on outside of building), I wanted the service at the other side of the property.
They came and clipped cable around the property and connected it up. They said there were a few problems with the signal , because my TIVO wouldnt lock on(?) even when they added the HDU 400 onto it. The guy said it would need a new cable pulling in and they would get onto it the following day. I wouldnt be in but they said they didnt need access to my home.
The next day came and went and I could tell they had been as there were small bits of snipped off cable outside the front door near to where the little black access point is in the ground outside my front door.
TV services seemed fine after that and my speeds are also ok , but obviously the HD 400 is still connected and I get the results above.
Do I need to call them back out to remove the HD 400 and put back in one of those T splitter things ?
Thanks for your reply