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Old 16-09-2015, 07:41   #5
Sephiroth
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Re: Virgin Media broadband customers to be hit with price hikes from November

It's an interesting game being played by VM. They want our money and we don't want to give them any more than we're already paying. So they have to judge their value proposition in knowing how far they can push their prices before customers defect - that is if they have somewhere to defect to.

As I've said before, there is no valid concept of "loyalty" on either side. It's all about value propositions and thus price positioning.
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