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Old 12-09-2015, 11:19   #2
Chris
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Re: Cancellation of Virginmedia Contract

It has been established in a court case a few years back, that a company cannot make you wait until the end of your minimum contract period before takng your instructions to cancel. If they do this, they are effectively extending your minimum contract by a month.

You can give notice to cancel as soon as you like, once you get within 30 days of the end of your minimum term. As long as the termination date falls outside your minimum period, you're fine. If the CSR on the phone tells you any different, then he/she is wrong. I think by now this should have filtered right through the organisation, as the legal hoohah was a few years ago now.
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