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morrk · 09-09-2015, 11:02

Got another 2 callbacks this morning, fingers crossed these problems are now sorted and maybe it wasn't what I posted yesterday.

It looks as if a change was made a few weeks ago that halved the available downstream to this part of the network from 8GB to 4GB. The issue was found and reversed on Monday so hopefully this should make us good again.

There does appear to be a lot of this going on at the moment in different post code areas so it's going to be investigated across the board. Could be something like an update to the Motorola kit that caused this to occur in the first place. It was confirmed the fix was software based.

09-09-2015, 11:02	#51
morrk Inactive Join Date: Jan 2006 Posts: 147	Re: Speed issue in Swansea Got another 2 callbacks this morning, fingers crossed these problems are now sorted and maybe it wasn't what I posted yesterday. It looks as if a change was made a few weeks ago that halved the available downstream to this part of the network from 8GB to 4GB. The issue was found and reversed on Monday so hopefully this should make us good again. There does appear to be a lot of this going on at the moment in different post code areas so it's going to be investigated across the board. Could be something like an update to the Motorola kit that caused this to occur in the first place. It was confirmed the fix was software based.