Quote:
Originally Posted by General Maximus
Hmmm, another instance where me and Kush are going to hace to agree to disagree. By all means ring tech support and have fun trying to explain it to India. If they turn around and say it is going to be the end of the week or next week before someone comes out then i would rather splash out a few £££ and get it fixed sooner. My connection means too much to me for it to be pants for a week.
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http://www.helpguide.org/articles/ad...-addiction.htm 
I'm going to join Mr Kushan. No-one should be touching the coax behind the Superhub. That is not your property, it's Virgin's much as the Superhub is. An attenuator may cover up the issue however a different tap port should be used if at all possible and the attenuator removed. This will improve upstream SNR for that modem.