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Old 05-09-2015, 21:21   #15
horseman
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Join Date: Dec 2003
Location: Hove East sussex
Age: 75
Posts: 574
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Re: I cannot get the Virgin Meda home page

Quote:
Originally Posted by Ken W View Post
added info

The link that I had set up as my home page back in the Win 8 has worked just fine.

I have looked at Chrome and Firefox but it still cannot se the VM home page.

I did call VM and as luck would have I got a UK call centre who gave me a url to take me to the VM web mail page.

https://my.virginmedia.com/home/index

Looked the VM service status page this is the result

" You might have trouble signing into My Virgin Media at the moment.
The problem is almost fixed - our engineers are carrying out their final checks.






Reference no: F003879753 "

Quote:
Hello,
You have asked us to keep you up to date on the problem which is affecting your Broadband service(s).

Fault Ref: F003879753

This problem has now been fixed.

The Virgin Media Team

P.S. We don't pick up emails from this mailbox, so please don't reply to this email address.
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20+yrs customer currently on Vivid 200/20Mbps service tier via SH3(VMDG505) hardware:v10 firm/software: v9.1.1912.304 and/or <cough> others, provisioned from brig19 Arris E6k (BN3 7Nx node).
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