Quote:
Originally Posted by smallclone
Tonight, I am going to try using superhub only. No modem mode. If I still get 1/5th of what I am paying for then I am going to ring retentions. The problem simply can't be "my house". Can it?
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Have you tried wired connections? IF you're getting slow speeds wired, then Virgin can take a deeper look at it but if the problem is wireless, then no other ISP is going to be able to do anything as it's beyond their control. The most they'll do is fiddle with your wireless channel settings.
On that note, don't leave it on "auto", manually test the channels yourself. There's a good chance that there's just a lot of wireless interference nearby - which can be caused by a lot of stuff, not just other wireless networks (which means it won't show up on any wifi analysis app and means any "auto" configuration won't be able to detect it either). You only need to test 3 channels on 2.4Ghz - 1, 6 and 11, don't bother testing the rest. See if one is significantly better than the others.
Same for the 5Ghz, try the different channels and see what difference you get. However, only do any of this after you've tested wired.