Quote:
Originally Posted by thenry
Have you ever contacted VM regarding this? Via phone, community forum, email, letter ?
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To be perfectly frank, no.
My experiences with VM customer service would make walking to hell and back seem like a nice stroll in the park, guess I was just unlucky who I got to speak with.
I think I have a ntl email address somewhere, can't remember the last time I even logged in to it.
As for writing a letter? Better things to do with my time - earning a living to pay the bills :-)
Community forum? Guessing there is something like this place but run by VM?
As I said with the dire performance (can get more than double what VM are delivering through my mobile phone), I don't see why it's on me when they promised and failed to deliver a service.