[MutleyF]

I do think personally there should be no retention deals - you either have services at the going rate, or you move on in the same way we do with gas or electric suppliers.

Appreciate that's just me though, but I do say that there should be some kind of automatic discount in place if you have been a customer for xx number of years. This discount should be applied to all, so this would make it fairer to everyone.

Food for thought ....