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Old 18-08-2015, 19:57   #633
vincerooney
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Re: Coming Soon to Virgin TV (2015) Vol. 2

Quote:
Originally Posted by muppetman11 View Post
Laughable isn't it my parents are on 100mb and regularly only see speeds of 10-15mb if they are lucky especially at weekends and evenings and this is after so called work to improve congestion.

I honestly can't see the point of upgrades if they aren't capable of delivering current speeds at peak times to everyone , in my experience they also take an age to deal with congestion.
Spot on good sir. I have 150mb and at peak barely meet 10mb. I'm told I have a utilisation problem I'm given a reference number but in order to get a refund I have to call up every month even though they know it's a problem!

Rather than gimmicks and headlines why not provide the service they promise currently
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