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Old 17-08-2015, 18:46   #22
Skie
a giant headend
 
Join Date: Jan 2011
Location: Liverpool
Posts: 1,169
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Re: Virgin Media signals major Wi-Fi expansion

Quote:
Originally Posted by Ignitionnet View Post
The WiFi service will not use the customer's bandwidth, it will have its own.

The tier uplift isn't related to the WiFi service.

I must ask some questions about this tier uplift. I understood it would come with 'conditions'.
Yup, at the bottom of the vm blurb is:

Quote:
Originally Posted by Virgin
We will start the upgrade programme on 1 October which will offer a free upgrade to our base. This will roll out to 90% by the end of 2015 and the remaining will be completed in early 2016. As an area of the network is upgraded we will write to all of our customers in that area letting them know that their upgrade is ready and all they need to do to accept the upgrade is log on to their account online to confirm and we will then increase their speed. By writing to them we are not forcing the upgrade upon them and if they want to stay as they are they can. If they decide not to take it at that time then the customer is able to log into their online account to take the upgrade at any time before the program is completed in 2016.
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