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japitts · 11-08-2015, 09:40

Just a spot of thinking out loud here, partly because my connection is often (but not always) congested at peak times and anything from 5>20Mb/s is the going rate for my 50Mb. I'm also on my 3rd or 4th review date. I had problems with TiVo 10Mb last year too, but that's been fine for a while.

So it seems that VM have been leaving the congestion trigger points too late which causes problems with long lead times. And there's apparently a rolling program to deal with these, fair enough. But what, if anything, is being done in the long-term to learn lessons? I'm thinking of the triggers being tweaked so that by the time the issues become customer-affecting, plans are already well in-hand.

I guess that, already, if "planned" capacity increases in a given area are upcoming, then they'll be done at the same time as a "congestion fix" job.. Mind you, the same was supposed to be the case in my area and it didn't happen.

Like I said, just thinking out loud.

11-08-2015, 09:40	#66
japitts cf.geek Join Date: Apr 2008 Services: V6 with Maxit, Sky Sports HD, TNT Sports, Sky Cinema. 250Mb broadband, Talk Anytime. Posts: 645	Re: Oversubscribed areas? Just a spot of thinking out loud here, partly because my connection is often (but not always) congested at peak times and anything from 5>20Mb/s is the going rate for my 50Mb. I'm also on my 3rd or 4th review date. I had problems with TiVo 10Mb last year too, but that's been fine for a while. So it seems that VM have been leaving the congestion trigger points too late which causes problems with long lead times. And there's apparently a rolling program to deal with these, fair enough. But what, if anything, is being done in the long-term to learn lessons? I'm thinking of the triggers being tweaked so that by the time the issues become customer-affecting, plans are already well in-hand. I guess that, already, if "planned" capacity increases in a given area are upcoming, then they'll be done at the same time as a "congestion fix" job.. Mind you, the same was supposed to be the case in my area and it didn't happen. Like I said, just thinking out loud.