View Single Post
Old 08-08-2015, 13:19   #259
Perfect Choice
cf.geek
 
Join Date: Feb 2007
Location: Nottingham
Services: Maxit TV, M phone, 200MB BB, V6 TIVO, Super Hub3
Posts: 701
Perfect Choice is a splendid one to beholdPerfect Choice is a splendid one to beholdPerfect Choice is a splendid one to beholdPerfect Choice is a splendid one to beholdPerfect Choice is a splendid one to beholdPerfect Choice is a splendid one to beholdPerfect Choice is a splendid one to beholdPerfect Choice is a splendid one to beholdPerfect Choice is a splendid one to behold
Re: £3 TV increase but BT Sport Europe is "free"

Been looking at options to change as don't want to pay the extra £3 and XL looking too expensive now anyway.

Just called and had a few options given to me, but one thing which has caught me out is that if I change from XL to L TV I was told it means I am now in a 12 month contract for ALL services including BB/phone. I was anticipating I would be agreeing to a new 12 month contract TV only not all services (all my services inc. BB/phone are outside contract by the way).

I was offered a bundle discount in moving down from XL and L TV and keeping my BB/phone, which may heave meant everything has to be for another 12 months, but was wondering that if you just normally change one item in your package (e.g. XL to L TV with no discount) does it normally "lock you in" for all other items in your package?

Any views?

My situation is different in that I am employee by BT and employees have the option to have BT Infinity at no annual cost with only an upfront fee to pay. So one option I am thinking of is to keep L TV only and cancel the rest as we like the 3 tuner flexibility of Tivo if you want to record 2 channels and want to watch another all at the same time.

Just to complicate it further I have an annual phone line saver running until December so was thinking of not cancelling the BB/phone until around November and just leaving L TV. But now been told any chance locks me in for 12 months on my whole package, so a case of doing something now or wait until November. My hope was to change TV now to L and then decide on BB/Phone in November but it seems if I do anything at all, I cannot cancel anything in the whole package which is XL TV, 50MB BB and M phone. Does this all sound correct?
Perfect Choice is offline   Reply With Quote