Quote:
Originally Posted by Chad
1 of my mates joined SKY this week. He's had Telewest / Virgin Media for nearly 20 years. Said it was getting too expensive and little fight from Virgin to keep his custom when he called to cancel. Paying half of what he was for almost the same package, but admittedly his broadband is much slower.
Not looking good for Virgin on the TV front. Latest results show they've lost 19,000 TV customers in UK and Ireland. I think Virgin are the only TV provider in the UK to have virtually no growth, in terms of TV subscription numbers, in the past 5 years. In fact I think Virgin, in the UK, have had about the same numbers of subscribers for nearly 8 years.
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I know when I cancelled my TV in June they just accepted it and didn't try anything to keep my custom. Even the outbound retentions call said he understood Sky had some great deals at the moment but hoped I'd consider them again in the future.