Quote:
Originally Posted by tassiekev
Just received this (anyone else had it?):
What do you think of your products and price rises?
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22:14 (6 minutes ago)
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Hello!
This is a survey from Virgin Media about the products you have with us and your views on price rises.
The questionnaire will take about 10 minutes to complete.
Your feedback will help us understand more about customers’ perceptions of price increases, and their impact.
As part of the project we are running a free draw for £300 worth of Amazon vouchers. *Terms & Conditions can be viewed by following the appropriate link at the bottom of this email.
eDigitalResearch is an independent market research company that Virgin Media have asked to run this survey. All the data we collect is stored on a secure server and is covered by the eDigitalResearch Privacy Policy.
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Click here to go to the survey.
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Thanks again for your help!
The Virgin Media team
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Interesting. I imagine they have had plenty of complaints. I still remember the questionnaires I got some time ago, am sure it was before BT announced they nabbed rights to CL. There was talk of a £3 increase in the questionnaires way back then, and I can only suspect VM decided to ditch any plans that may (or may not) of come out of the questionnaire results, when the news about BT sports and the CL came out. Quite why they decided to chase the CL football is beyond me. Even as a sports fan, it was a poor decision by VM.
Edit: Have you filled it in yet? Was there anything interesting in the questionnaire?