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Re: £3 TV increase but BT Sport Europe is "free"
Quote:
Originally Posted by Joedm45
"Dear Sir/Madam, We at Virgin Media strive to give our customers the best possible customer service. Unfortunately things do go wrong from time to time therefore following on from the recent disruption to your TiVo service please accept our offer of a credit on your next bill to the value of a days service."
Letter/E-mail received by no VM customer ever
Quick to increase prices, never offer a refund
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Actually when we had problems for a couple of weeks with our broadband service they gave us a credit of £50 so its not all price rises Sir.
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“The only lesson you can learn from history is that it repeats itself”
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