Cable Forum - View Single Post - General £3 TV increase but BT Sport Europe is "free"

Joedm45 · 26-07-2015, 10:46

"Dear Sir/Madam, We at Virgin Media strive to give our customers the best possible customer service. Unfortunately things do go wrong from time to time therefore following on from the recent disruption to your TiVo service please accept our offer of a credit on your next bill to the value of a days service."

Letter/E-mail received by no VM customer ever

Quick to increase prices, never offer a refund

26-07-2015, 10:46	#182
Joedm45 cf.geek Join Date: May 2009 Location: Beyond The Sun Posts: 712	Re: £3 TV increase but BT Sport Europe is "free" "Dear Sir/Madam, We at Virgin Media strive to give our customers the best possible customer service. Unfortunately things do go wrong from time to time therefore following on from the recent disruption to your TiVo service please accept our offer of a credit on your next bill to the value of a days service." Letter/E-mail received by no VM customer ever Quick to increase prices, never offer a refund