Looks like the cop who answered the call made a mess of things.
Quote:
He added: "We know that just prior to 11.30am on Sunday July 5 a member of the public contacted Police Scotland via the 101 system to report that they could see a vehicle down an embankment near the M9 slip road at Bannockburn.
"All callers to 101 receive an electronic options menu. This call was answered within 6 seconds following that message by an experienced officer and the relevant details were given by the caller.
"For reasons yet to be established this call was not entered onto our police systems and not actioned out to operational teams in the Stirling area to respond and trace the vehicle.
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http://shr.gs/iTnXotY
---------- Post added at 16:14 ---------- Previous post was at 16:13 ----------
The next question is why a cop is answering 101 (not emergency) calls instead of a civilian.