Quote:
Originally Posted by APS
We only got a 3 months refund, but having had three lockups in a week I decided to go back around the loop with a customer service contact.
During the prolonged exchange of messages I was told that we will likely never see an upgrade to the current 50MB server hub firmware. Instead VMB are looking to release new services which may come out around November time (this year I hope) that feature new speeds, proper modem mode and fixed IP addressing. I was told these services would be provided with proper business grade hardware, not reprogrammed superhubs.
So roll on November.
|
This is consistent with a discussion I had with VMB also. Similar message about virtually phasing out the SH1 for business use, with a new device (which he believed to not be Netgear based), that will finally address the lack of fixed IP on 152 Mb/s service and pave the way for newer tiers with Fixed IP also.
When pressed on timescale I was told latter part of this year, likely November, so we have been given a similar message.
Ironically on my 50 Mb/s fixed IP service I have never had a SH1 lockup yet. The GUI does hang after it has been on more than about 48 hours, but that never affects actual traffic.
As you say roll on November!