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spiderplant · 27-06-2015, 21:58

This isn't an official Virgin Media forum, but as it happens I work for them and I think I have found your details. It appears there are in-use fibre and power cables occupying the duct which prevents a cable being pulled to your home. As you say, it is in the hands of Manager Dude.

The good news is VM are currently very focused on expanding the network into these borderline areas ("Project Lightning"), so hang in there and it should get dealt with.

ps. Welcome to the forum!

27-06-2015, 21:58	#2
spiderplant cf.mega poster Join Date: Jun 2003 Posts: 9,015	Re: Construction issue This isn't an official Virgin Media forum, but as it happens I work for them and I think I have found your details. It appears there are in-use fibre and power cables occupying the duct which prevents a cable being pulled to your home. As you say, it is in the hands of Manager Dude. The good news is VM are currently very focused on expanding the network into these borderline areas ("Project Lightning"), so hang in there and it should get dealt with. ps. Welcome to the forum!