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ChandlerLewis · 27-06-2015, 21:13

I have moved into a new-build house on an old street. According to the VM website, VM broadband is available in my area WN59SA but when the installation guys arrive they log a construction issue.

There are no less than three different CATV grids outside my house in a street that has had cable for years so I am at a loss to understand the issue.

Yesterday the pre-installation guys arrived and spent an hour delving into those CATV grids and digging alongside my fence line. They sank into the ground a small black triangular box about 6 or 7 inches along each side. Then drew some T shaped diagrams on the tarmac.

Despite this, my installation was cancelled because of this construction issue. Now I have to wait for some manager dude from Manchester to sort stuff out and I'm left with no connection and an indeterminate installation date.

What is going on? Anyone shed any light?

27-06-2015, 21:13	#1
ChandlerLewis Inactive Join Date: Jun 2015 Posts: 2	Construction issue I have moved into a new-build house on an old street. According to the VM website, VM broadband is available in my area WN59SA but when the installation guys arrive they log a construction issue. There are no less than three different CATV grids outside my house in a street that has had cable for years so I am at a loss to understand the issue. Yesterday the pre-installation guys arrived and spent an hour delving into those CATV grids and digging alongside my fence line. They sank into the ground a small black triangular box about 6 or 7 inches along each side. Then drew some T shaped diagrams on the tarmac. Despite this, my installation was cancelled because of this construction issue. Now I have to wait for some manager dude from Manchester to sort stuff out and I'm left with no connection and an indeterminate installation date. What is going on? Anyone shed any light?