Thread: Superhub Speed issues
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Old 26-06-2015, 14:27   #8
ArmedHitman
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Join Date: Jun 2015
Posts: 12
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Re: Speed issues

Quote:
Originally Posted by qasdfdsaq View Post
Whoah, that's actually gotten a lot worse since I last checked. IIRC last time VM were hitting around 75-80% of the provisioned rate at peak times
Yup it has, most of my area is Virgin anyways. If you try searching for a Wi-Fi connection trust me your list fills up with lots of VM's.

But yeah, they have said call back on Monday to see if this has been logged as an outage.

Quote:
Originally Posted by horseman View Post
Entirely normal process:

From VM's OfCom May2015 UK average then 152 Tier
is 104.7Mb (8-10pm peak weekday) and 135.78Mb (24hr daily) which infers some of 1400 SamKnows panellists are experiencing utilisation and/or degraded service anyway?

Data rates are not going to map exactly with utilisation levels even if every affected user has a convenient, morereliable 24x7 hourly sampling ala SamKnows anyway!

eg I still have an open downstream utilisation issue since November(with monthly credit) but June still yields 144mbps monthly average to date.

The increasing utilisation trend was evident from my Aug/Sept SK stats but didn't exceed VM escalation thresholds till 14November2014. Worst case the monthly average never dropped below 130mbps so realistically it never dropped down to even 120 tier headline rates and therefore personally not worth the stress of additional toy throwing. YMMV clearly..... especially if peak time is your only convenient usage pattern!
Do you know how long it takes a resolve a utilisation issue? I'm getting speeds of 30-60mbps..

I have fumed at 1st Line at VM because they say it's my network.. Second line agree with my saying of utilisation. I've told them "Do not say it's my network as it's a piece of art with 2Gbps uplink to the goddamn SH."

Setup as SH ==> Switch ---> Clients

= - is two ethernet cables to that box
-- - is one ethernet

I might use the 14 day moneyback and go back to the 100Mb service.
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