Cable Forum - View Single Post - DECT phone fault

TikkiRo · 08-08-2003, 21:14

Have had a problem since our recent beautiful but quite severe lightening/thunderstorm on Wed past with my NTL DECT 4100 answerphone handset. Had a poor NTL guy chasing all round the boxes trying to locate a fault which I'm only now realising is the handset!!

Basically I can sort of make/receive calls i.e. by connection BUT nobody can hear me although I can hear them. I thought perhaps I'd accidentally put on the Privacy or something but that's not it. I've now managed through all my messing around to switch the handset off and can't get it back on again (despite following the instructions) but am leaving it recharging a bit more in case that's all that one is down to. But it's the issue of call making that's more important - I'm disabled and not well at the minute and totally missed a call from my GP who no doubt figured my phone wasn't working and didn't call back (I've 2 other extensions I can use but this is my primary phone) - and I can't afford to not be able to take calls easily at the minute. I know - you're all going to say why not take one of my other phones downstairs and stick it in instead - probably will have to anyway, but want this sorted as it's my answering machine as well. Not sure whether it's working or not, as I've been trying to take the calls.

You can pity my poor home help though - after getting the guts of 13 calls where all I could hear was heavy breathing and was about to report the number to BT I then took her 14th on the ordinary phone upstairs and realised it had been her all along - she said she was just getting dead air hence hadn't said Hello or anything.

I tried phoning it tonight from my mobile and was getting an echo back when I spoke into it.

Just wondering if anyone else with these types of phone have had anything like this happen to them and whether it's simply a setting error on my part, or has the storm perhaps fried it somehow - I was using it (or trying to) in the middle of the thing and again, at that time, couldn't be heard either.

It was a cheapie off Ebay a year ago, so not the worst if I've gotta go and buy a new one but still......

Thanks for any input.
TR

08-08-2003, 21:14	#1
TikkiRo Inactive Join Date: Aug 2003 Location: Belfast N. Ireland UK Posts: 26	DECT phone fault - any ideas? Have had a problem since our recent beautiful but quite severe lightening/thunderstorm on Wed past with my NTL DECT 4100 answerphone handset. Had a poor NTL guy chasing all round the boxes trying to locate a fault which I'm only now realising is the handset!! Basically I can sort of make/receive calls i.e. by connection BUT nobody can hear me although I can hear them. I thought perhaps I'd accidentally put on the Privacy or something but that's not it. I've now managed through all my messing around to switch the handset off and can't get it back on again (despite following the instructions) but am leaving it recharging a bit more in case that's all that one is down to. But it's the issue of call making that's more important - I'm disabled and not well at the minute and totally missed a call from my GP who no doubt figured my phone wasn't working and didn't call back (I've 2 other extensions I can use but this is my primary phone) - and I can't afford to not be able to take calls easily at the minute. I know - you're all going to say why not take one of my other phones downstairs and stick it in instead - probably will have to anyway, but want this sorted as it's my answering machine as well. Not sure whether it's working or not, as I've been trying to take the calls. You can pity my poor home help though - after getting the guts of 13 calls where all I could hear was heavy breathing and was about to report the number to BT I then took her 14th on the ordinary phone upstairs and realised it had been her all along - she said she was just getting dead air hence hadn't said Hello or anything. I tried phoning it tonight from my mobile and was getting an echo back when I spoke into it. Just wondering if anyone else with these types of phone have had anything like this happen to them and whether it's simply a setting error on my part, or has the storm perhaps fried it somehow - I was using it (or trying to) in the middle of the thing and again, at that time, couldn't be heard either. It was a cheapie off Ebay a year ago, so not the worst if I've gotta go and buy a new one but still...... Thanks for any input. TR