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Originally Posted by Ignitionnet
There's a 6 month period where you can't do that, and as I mentioned this time around is a little more complicated.
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6 months where you can't sign up with the same
name. Nothing preventing another person in a shared household signing up the day you cancel.
Quote:
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I imagine existing and new customers will not have a massive amount of difference between them beyond perhaps that new customers will have an initial discount period.
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We're talking about the speed uplift though, which historically was offered to new customers prior to existing ones. Pricing aside, acquisition and admin costs are significant enough on their own to make an argument against having to close and re-open an account when the same could be achieved by... just upgrading an existing customer to the same tariffs as new customers get.