Quote:
Originally Posted by Ignitionnet
When the response should actually be:
"Certainly... if you could just show me who else can provide you the broadband speed you have now, let alone the one you want to be moved to, early, and at a discount."
|
But that just brings us back to driving customers to cancel their contracts, disconnect, and sign up again as a new customer. Which is more hassle, more work, and more costs for everybody, including VM.