Quote:
Originally Posted by Kushan
Yes?
"I want to leave, give me a better deal or I will"
"aww gee, well, if you sign up for a new 12 month contract, I can do this...", etc.
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When the response should actually be:
"Certainly... if you could just show me who else can provide you the broadband speed you have now, let alone the one you want to be moved to, early, and at a discount."
This upgrade cycle is somewhat more complex than the previous ones. It will be interesting to see if they do hold their nerve and tell people who try to bargain/blag to go forth.