Quote:
Originally Posted by passingbat
It was cheaper for me to keep M TV along with BB and phone, when all I wanted to keep was BB and phone.
I just went with the offer as it effectively gave me the main Freeview channels with the best PVR around.
They did include some other discounts, which led to a new 12 month contract, and I also started paying line rental up front.
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Quote:
Originally Posted by johnathome
I cancelled TV and phone back in December and wanted the BB to drop down to 50 from 120, the CS adviser said this would be a new 12 month contract. I told her to leave it at 120 and i'd review other providers.
We carried on talking and i mentioned BT had offered LL and 38Mb BB for about £27, the end result was i got the BB downgraded to 50 at £19.50 and there wasn't a new contract. I wasn't interested in keeping the phone either, even though i could probably have got it thrown in for round about the same price.
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Thanks for the responses guys, appreciate your help and just thought I'd report back with an update.
Spoke with retentions again regarding cancelling TV and they really didn't seem bothered. Due to a loyalty discount on my bundle it's actually cheaper to downgrade from Big Kahuna to Big Easy (50Mb with M TV + LR) until that runs out than take just 50Mb + LR. So ended up keeping TV for a few months.
On the TV front (as I mentioned I was going to in other threads) I've took the plunge and signed up with Sky. Got offered The Complete Bundle for £25 a month for a year so couldn't turn that down so Sky here I come!