General Maximus & Heero yuy thanks fellas for your input, I know the SH1 is crap,and not sure about SH2, I did use for a while a Linksys Wireless G (wireless only) connected to the SH1,for a long time and had no problems with it (signal streanth was far better), so I might go back to that set-up
Its a bad service when VM hound you if you owe them money, but don't give a rat testicles when they give you non working inferior equipment and expect you not to complain GGrrrrrrrr
anyway rant over ,again fellas thank for your help,really appreciate it.