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General Maximus · 17-06-2015, 09:05

your downstream power is fine but I haven't seen upstream power that low and downstream snr that high in a while.

I think the biggest problem you have got is that you are using a shub1. You don't see that many complaints on the forum these days because people have moved on but to cut a long story short, the wifi on shub1 just doesn't work. The shub was also plagued with instability issues and prone to random restarts but I thought they were mostly fixed. Before you start wasting time trying to find a cause (other than the shub) for the issue I would strongly suggest you ring tech support and complain about the poor wifi. They might muck about and try changing the channels and all that rubbish but they know it isn't going to work. You need to ask them for a superhub 2 which is far better. Whatever you do don't pay for it. They might want to charge you £6 for p&p but if they try and charge you £50 for it tell them to forget it. You can ring back and select the option for "thinking of leaving us" and this will put you through to retentions. If you explain the problems you are having and that you aren't getting anywhere with tech support, they'll send you a shub2 for free.

Now for secret option no. 2. As good as shub2 is, at the end of the day it is still a sudget isp supplied router designed by VM for the masses. The best thing you can do for yourself is to buy your own router which will be far better in every regard. You can put the shub in modem mode and use your own router to manage your network and handle all your traffic. I have been doing it since day one 15 years ago and never had any probs whatsoever. If you would like some advice on an excellent entry level router I would go for something like this:

http://www.amazon.co.uk/Linksys-EA27...linksys+ea3500

You might think £45 is a lot for something which is just going to sit there but you need to put it in perspective. It is going to be in use 24/7 for a long time and is responsible for you going on the internet, playing games, streaming stuff to your tv, wireless printing, wifi for your phones and tablets etc. It is a worthwhile investment for something which I would describe as a core piece of equipment for your house. You wouldn't deliberately go out and buy a pants tv or fridge would you?

17-06-2015, 09:05	#4
General Maximus cf.mega poster Join Date: Nov 2008 Location: Lincoln Services: phone + 1gbit BB + SkyQ Posts: 11,021	Re: Superhub power levels your downstream power is fine but I haven't seen upstream power that low and downstream snr that high in a while. I think the biggest problem you have got is that you are using a shub1. You don't see that many complaints on the forum these days because people have moved on but to cut a long story short, the wifi on shub1 just doesn't work. The shub was also plagued with instability issues and prone to random restarts but I thought they were mostly fixed. Before you start wasting time trying to find a cause (other than the shub) for the issue I would strongly suggest you ring tech support and complain about the poor wifi. They might muck about and try changing the channels and all that rubbish but they know it isn't going to work. You need to ask them for a superhub 2 which is far better. Whatever you do don't pay for it. They might want to charge you £6 for p&p but if they try and charge you £50 for it tell them to forget it. You can ring back and select the option for "thinking of leaving us" and this will put you through to retentions. If you explain the problems you are having and that you aren't getting anywhere with tech support, they'll send you a shub2 for free. Now for secret option no. 2. As good as shub2 is, at the end of the day it is still a sudget isp supplied router designed by VM for the masses. The best thing you can do for yourself is to buy your own router which will be far better in every regard. You can put the shub in modem mode and use your own router to manage your network and handle all your traffic. I have been doing it since day one 15 years ago and never had any probs whatsoever. If you would like some advice on an excellent entry level router I would go for something like this: http://www.amazon.co.uk/Linksys-EA27...linksys+ea3500 You might think £45 is a lot for something which is just going to sit there but you need to put it in perspective. It is going to be in use 24/7 for a long time and is responsible for you going on the internet, playing games, streaming stuff to your tv, wireless printing, wifi for your phones and tablets etc. It is a worthwhile investment for something which I would describe as a core piece of equipment for your house. You wouldn't deliberately go out and buy a pants tv or fridge would you?