Cable Forum - View Single Post - Superhub Virgin Business Superhub now has Modem Mode

ccarmock · 15-06-2015, 23:05

Strange that it is affecting some and not others - I have a perfectly stable 50 Mb/s business service. It was one of the first installations when they offer the 50 Mb/s over the older 10 Mb/s with fixed IP. So using a very early generation SH1

Apart from the Superhub GUI locking up sometimes (it has always done this) the Internet service has been rock solid.

I have been talking to VMB sales about the availability of fixed IP on the 152 MB/s service. Their current timescales are approx. 2 months out I was told.

Still no clarity on what is causing the delay on that - ie new firmware on the Superhub 2AC or whether they still haven't solved the poor PPP performance issue at the higher speeds.

I am suspecting firmware is not yet available otherwise they could issue 2ACs with firmware capable of fixed IP for the 50 Mbs service where people are having problems.

Also why they cannot / willnot roll back the firmware for those having problems, given the previous one was stable is strange.

Anyone have any more info on this?

15-06-2015, 23:05	#172
ccarmock Inactive Join Date: Jun 2008 Posts: 804	Re: Virgin Business Superhub now has Modem Mode Strange that it is affecting some and not others - I have a perfectly stable 50 Mb/s business service. It was one of the first installations when they offer the 50 Mb/s over the older 10 Mb/s with fixed IP. So using a very early generation SH1 Apart from the Superhub GUI locking up sometimes (it has always done this) the Internet service has been rock solid. I have been talking to VMB sales about the availability of fixed IP on the 152 MB/s service. Their current timescales are approx. 2 months out I was told. Still no clarity on what is causing the delay on that - ie new firmware on the Superhub 2AC or whether they still haven't solved the poor PPP performance issue at the higher speeds. I am suspecting firmware is not yet available otherwise they could issue 2ACs with firmware capable of fixed IP for the 50 Mbs service where people are having problems. Also why they cannot / willnot roll back the firmware for those having problems, given the previous one was stable is strange. Anyone have any more info on this?