Cable Forum - View Single Post - TiVo Cancelling TV Means New 12 Month Contract?

johnathome · 15-06-2015, 19:27

I cancelled TV and phone back in December and wanted the BB to drop down to 50 from 120, the CS adviser said this would be a new 12 month contract. I told her to leave it at 120 and i'd review other providers.

We carried on talking and i mentioned BT had offered LL and 38Mb BB for about £27, the end result was i got the BB downgraded to 50 at £19.50 and there wasn't a new contract. I wasn't interested in keeping the phone either, even though i could probably have got it thrown in for round about the same price.

15-06-2015, 19:27	#6
johnathome cf.geek Join Date: Oct 2006 Location: Waterlooville Services: 125Mb VM BB. Prime, XBMC. Paramount+, Netflix, D+ Posts: 919	Re: Cancelling TV Means New 12 Month Contract? I cancelled TV and phone back in December and wanted the BB to drop down to 50 from 120, the CS adviser said this would be a new 12 month contract. I told her to leave it at 120 and i'd review other providers. We carried on talking and i mentioned BT had offered LL and 38Mb BB for about £27, the end result was i got the BB downgraded to 50 at £19.50 and there wasn't a new contract. I wasn't interested in keeping the phone either, even though i could probably have got it thrown in for round about the same price.