Quote:
Originally Posted by japitts
I just wonder if, at a commercial level, VM are well aware of the Sky half-price offers and have decided they'll go so-far to compete on price with some customers but ultimately aren't willing to "retain" at all costs.
I recall an occasion several years ago when my wife (before I had third party account access) tried to negotiate our package - she said the agent knew full well that BT broadband couldn't touch VM for speed in our area and so there was much less discounting being offered as a result.
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I would tend to agree, VM have done a lot to keep my business over the years, with plenty of discounts given. I think I must be at the point where they will take a loss if they offer me more. Having paid my line rental upfront, I am only paying £18 for my TiVo box and 50mb broadband - which is incredibly reliable too.