[roughbeast]

We are clearly not going to agree over this, and we are fast moving into being off-topic.

We started with a relatively minor annoyance over VM practice, but moved into a realisation, by me at least, that the Virgin brand comes with a culture that pervades all its associated companies. There is a price that comes with being able to operate under that name you know. This culture puts commerce before people, including staff and customers. This is by no means unique in the corporate world. Don't get me started!

Meanwhile I am not going to pick your responses apart here. If we wish to continue this conversation elsewhere, that's fine.