Quote:
Originally Posted by Ignitionnet
The 152 was always available to new customers, didn't mean an area had been upgraded for existing ones
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It is very poor customer relations if you penalise existing customers in order to entice new ones. If you upgrade your product, all the customer in a particular area should be entitled to purchase it. There should be no discrimination. The upgrade for existing customers need not necessarily be free and may demand a new contract but that's fair.
If an area isn't upgraded for all then it isn't upgraded ..
Vodafone announce that the new 4G product is available for purchase in your area for new Vodafone customers only. Existing Vodafone customers who are eligable for upgrades or who are out of contract cannot apply .. Wouldn't go down well would it?