Quote:
Originally Posted by roughbeast
Assuming you have restarted your SH with no joy, go to the VM site and punch in your postcode. If they have deals at 152Mb in your area that would confirm your suspicion. If your area is activated, time to call CS.
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The 152 was always available to new customers, didn't mean an area had been upgraded for existing ones.
---------- Post added at 11:23 ---------- Previous post was at 11:23 ----------
Quote:
Originally Posted by Sephiroth
I've seen activated areas where they haven't yet upgraded the infrastructure. One customer reported slow speeds having just upgraded to 152 meg and when he posted his stats, he was still on 4 downstream channels. Imagine what happens in peak times with most people having been duped into upgrading for a few squids per month extra outlay.
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Someone messed up some configuration there. There should have been no areas on any less than 6 downstreams when the previous uplift was done, let alone the 152Mb one.