Quote:
Originally Posted by Zanny
So my superhub 1 internal battery is flat and no longer holds settings , a reboot sets everything back to default including SSID.
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The Superhub does not have any batteries.
Quote:
AFTER ringing faults they put me through to CS. CS gave me three options.
1 - Get a newer modem for a one off fee of £20.
2 - Agree to a new 12 month contract, get modem for 'free' and £4.82 off bill for 12 months.
3 - I reminded her the superhub 1 was faulty, she said all an engineer would do is replace like for like and I'd get a new superhub1.
1 went option 1.
Does any of this seem correct?
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Unless you desperately wanted a Superhub 2 it's their obligation to provide you with a working device to use the service, so the only option I'd have accepted is option 3.
---------- Post added at 11:27 ---------- Previous post was at 11:26 ----------
Quote:
Originally Posted by mmm
It's a Netgear router - I'm sure it won't have a battery, settings will be stored in flash, which if faulty is faulty.
I would never pay for a replacement!
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^^ Correct.
---------- Post added at 11:27 ---------- Previous post was at 11:27 ----------
Quote:
Originally Posted by gba93
What are the benefits of the SuperHub 2 over SuperHub1?  |
Much faster wireless, better range, better reliability, less ugly.