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Old 19-05-2015, 14:54   #6
ianch99
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Re: Just signed up for VM 100mb - Is there a way to anticipate possible congestion?

Kushan is right, you only really know when you are checking the speeds in your locality, ideally your street.

We have a long running issue with utilisation (3yrs+) but I think nowadays we are in a distinct minority. Most VM customers get a good service I believe.

On the day of installation, make sure the Engineer shows you your (Cable Modem) power levels. It is important this are within certain ranges otherwise you will get problems, as a reference here are the levels you need to have: http://community.virginmedia.com/t5/...4/td-p/2271297

Last thing: I think you have 28 days (?) to opt out of the contract if you are unlucky and find you are in a over utilised area. I do think you should be ok though ..

Last last thing: make sure the Engineer gives you the Superhub 2 AC. I think these are std kit now but double check ..
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