[denphone]

Originally Posted by MarkC1984

Finally heard back from the NHS Trust today re: sending me a letter with wrong patient consultation in letter. They told me that most of the Admin staff had been replaced, doctors double check typed letters with their dictated letters and sign them off before sending out.

Seemed a bit shocked when I said I didn't want compensation for it, had it been something like telling me I had a really serious medical condition then I would have asked for some money, but just an acknowledgement that there was a cock up their end, and that systems had been put in place to make sure it never happens again is sufficient compensation for me.

l am glad that things have been sorted out more to your liking Mark.

---------- Post added at 04:49 ---------- Previous post was at 04:46 ----------

Originally Posted by Hom3r

Well my mums surgery days are getting closer.

She need her Parathyroid removed, and a part of her pancreas removed, hopefully both can be done at the same time.

The only downside is it will have to be done in the Royal Free in London, 1-1/2 hours travel time each way, and will have to use what little holiday I get (20 days), and car parking is to say .

l hope everything goes well with your Mum Hom3r.