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Originally Posted by passingbat
Some unkind people could also refer to it as a 'rip-off' maybe?
How difficult is it for VM to contact people that the price has changed for their current package an inform them of the details of the changes to the package?
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Worse thing is PB that as far as I am aware neither the package or price has changed with the exception of the Feb price rise (which increased the bundle price too) so I would be interested to know the difference between the "old" and "new" Big Kahuna bundles. Maybe Ben would be kind enough to shed some light on the difference?
Quote:
Originally Posted by johnathome
But of course phoning up and saving the £2 by going onto the newer bundle would, almost certainly, land you with another 12 month contract.
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I'd bank on you being correct John, a new contract would almost certainly be required. Be an interesting conversation that one though - "Please can I upgrade my Big Kahuna bundle from the old version to the new version". Be funny to see what the CS advisor would say to that!
