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Originally Posted by ianathuth
As you can see I am in Nottinghamshire and my broadband is charged in arrears.
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That would explain it, but that is not what the lady I spoke to said (and she did not deny it was charged in advance). I don't have the old bills to go through anymore, so I can't check, but I was convinced I paid in advance.
Anyway, she did waive the charge, so I'm not paying it.