Quote:
Originally Posted by Ignitionnet
Newer cable modems are basically full-capture spectrum analysers. They may issue those or, alternatively, as more of those arrive on the network they can just query them remotely for network conditions.
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The problem with that is you need someone clever enough on the end of the phone to look at it rather than "book a tech" for a "closer look" with no diagnostic tools to scratch his head and swap out the hub again.