Suprise surprise this happening again. Did have an issue with packet loss yesterday:
Since then this has been the levels.
DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Frequency (Hz) 299000000 267000000 275000000 283000000 291000000 307000000 315000000 323000000
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked Locked Locked Locked
Channel ID 13 9 10 11 12 14 15 16
Modulation 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM
Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level (dBmV) 0.94 0.72 0.63 0.89 1.04 1.30 1.22 1.45
RxMER (dB) 33.96 33.60 33.38 33.72 34.08 32.68 34.21 34.08
Pre RS Errors 145006 118227 213398 181654 76841 5237769 59250 61414
Post RS Errors 21882 11116 18543 19737 20772 82784 23303 23847
Upstream
US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A 2.0
Channel ID 50 N/A N/A 49
Frequency (Hz) 39400000 N/A N/A 46200000
Ranging Status Success N/A N/A Success
Modulation 16QAM N/A N/A 16QAM
Symbol Rate (Sym/sec) 5120000 N/A N/A 5120000
Mini-Slot Size 4 N/A N/A 4
Power Level (dBmV) 55.00 N/A N/A 55.21
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 2 0 0 0
T4 Timeouts 0 0 0 0
Trying to get the people on the phone to book a tech is a nightmare. As far as their concerned, if your getting full speed, which I am, there's nothing wrong. Might have to go via retentions. Last resort would be the forum but it's bound to change before they respond and get a tech out.