Quote:
Originally Posted by joglynne
Glad to hear that the problem with your TV has been sorted Wittman.
Without retesting your set up at each point in the process (which I have to admit I am just assuming was not possible due to the intermittent nature of your problem) it could still just have been your HDMI cable or any one of the small changes made. As you were totally unwilling to try anything we suggested we still have no way of offering assistance to anyone presenting a similar problem in the future. Did the Area Manager or his top engineer not give you any idea which of the many things they did stopped your TV going into standby?
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I have explained events as much as possible. No, the Manager or his top engineer with all their knowledge and experience could not hazard a guess at what caused the problem or what may have cured it.
It is one of those things which does happen by renewing everything possible. Not an unknown factor in many engineering cases.
This post also answers Hugh`s earlier comments where I would point out that in cases of an engineering mystery,
everybody makes assumptions and mine were as good as others. At least I never suspected the TV. That is the name of the game in engineering.
What would be the point in me poking around all over the place on a "could be this or could be that" escapade, when I knew full well from my discussions with Virgin that a specialist would be coming to sort it out ?