Quote:
Originally Posted by spiderplant
I suggest you contact ceo.office@virginmedia.co.uk. They can investigate what is happening and, as jb66 says, block On Demand.
You can also change some settings on the Virgin box yourself. Go into the Parental Controls and/or Purchase Controls menus (the menus available will depend on the box type), and set everything to the maximum. Then change the PIN to a random value instead of the easily-guessed default of 1234.
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Just to back up spiderplant's advice, the best people to deal with this would be the Ceo's office.