Cable Forum - View Single Post - Connection drops in/drops out periodically

Rajie · 30-03-2015, 11:05

OK, thanks for that. I don't really know what any of that means at all though, I'm worried if I just tell them verbatim what you say there they will fob me off and I won't have any come back because I don't know what I'll be talking about either.

So I ask for my power levels to be adjusted, because the downstream power is too low, and upstream is too high, so they need to move our tap point? I'm worried if I say that they won't know what I'm talking about and I won't either (the bloke who brought the superhub even told me he knew nothing about the internet when we were chatting).

I'm still wondering why the vast majority of the times the disconnects happen that it as a specific time of day - 10 mins either way of 11am/4pm/11pm.

30-03-2015, 11:05	#35
Rajie Inactive Join Date: Feb 2015 Posts: 24	Re: Connection drops in/drops out periodically OK, thanks for that. I don't really know what any of that means at all though, I'm worried if I just tell them verbatim what you say there they will fob me off and I won't have any come back because I don't know what I'll be talking about either. So I ask for my power levels to be adjusted, because the downstream power is too low, and upstream is too high, so they need to move our tap point? I'm worried if I say that they won't know what I'm talking about and I won't either (the bloke who brought the superhub even told me he knew nothing about the internet when we were chatting). I'm still wondering why the vast majority of the times the disconnects happen that it as a specific time of day - 10 mins either way of 11am/4pm/11pm.