Cable Forum - View Single Post - Connection drops in/drops out periodically

General Maximus · 30-03-2015, 07:37

I'll make this super quick because I am late for work. Your connectivity issues are due to your power levels being out of whack. Your downstream power is too low (needs to be closer to 0) and your upstream power is too high. You need to ring tech support and ask for a tech to come out and adjust them. Don't let them give you any bs about resetting the shub and all that stuff, it won't fix it. You need a tech to come out and move your tap point in the street cabinet.

30-03-2015, 07:37	#34
General Maximus cf.mega poster Join Date: Nov 2008 Location: Lincoln Services: phone + 1gbit BB + SkyQ Posts: 11,021	Re: Connection drops in/drops out periodically I'll make this super quick because I am late for work. Your connectivity issues are due to your power levels being out of whack. Your downstream power is too low (needs to be closer to 0) and your upstream power is too high. You need to ring tech support and ask for a tech to come out and adjust them. Don't let them give you any bs about resetting the shub and all that stuff, it won't fix it. You need a tech to come out and move your tap point in the street cabinet.