Cable Forum - View Single Post - TiVo Has there been a change in policy Re: early ermination fees whilst still in contract.

RichardCoulter · 28-03-2015, 19:42

In another thread, a member appears to be moving to a non VM area before the expiration of his contract with VM.

Another member has observed that the OP still has time left on the Netflix free offer, so has deduced that he is moving whilst still under contract.

The OP claims that VM have assured him that no early termination fees will apply.

Has there been a change in policy regarding this situation? I ask because at one time if someone moved to a non VM serviced area the answer was that they had made the choice to move and that the contract had to be honoured or bought out.

Are VM leading this customer up the garden path or has there been a policy change?

28-03-2015, 19:42	#1
RichardCoulter cf.mega poster Join Date: Jan 2008 Posts: 10,690	Has there been a change in policy Re: early ermination fees whilst still in contract. In another thread, a member appears to be moving to a non VM area before the expiration of his contract with VM. Another member has observed that the OP still has time left on the Netflix free offer, so has deduced that he is moving whilst still under contract. The OP claims that VM have assured him that no early termination fees will apply. Has there been a change in policy regarding this situation? I ask because at one time if someone moved to a non VM serviced area the answer was that they had made the choice to move and that the contract had to be honoured or bought out. Are VM leading this customer up the garden path or has there been a policy change?