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rhyds · 26-03-2015, 11:32

First of all, are you testing the phones at the master socket?

Secondly, IIRC a Virgin Media master socket (like an Openreach one) should have a built in test socket, accessible by unscrewing the bottom half of the master socket. Try your new phone in that to test.

26-03-2015, 11:32	#2
rhyds Inactive Join Date: Mar 2014 Location: North Wales Services: Plusnet Phone/BB, Freesat, VM Business BB (Cable) Posts: 821	Re: Phoneline not ringing First of all, are you testing the phones at the master socket? Secondly, IIRC a Virgin Media master socket (like an Openreach one) should have a built in test socket, accessible by unscrewing the bottom half of the master socket. Try your new phone in that to test.